Returns
7-day returns
If a product is found faulty or damaged, you can return it within 7 days of payment. The full amount is refunded.
7 days
Counted from the day your payment is confirmed. Contact us within this time.
Faulty or damaged
Returns are for products that arrive faulty or damaged.
Full refund
The full amount is refunded.
How to start a return
- Contact us within the return window and tell us which order and product it is about.
- Share a short description of the fault or damage, with a photo if you can.
- We review it and tell you the outcome. If approved, the refund goes to the bank account on the order.
Ready to get in touch? Head to the contact page.